Digital Marketing Decoded Part 2

Last fortnight in part 1 of BizParade’s Digital Marketing Decoded we asked Melbourne internet agency Salsa to share their knowledge on how to get the most out of search engine optimization to help drive your website’s presence in the free search engine listings, and how to get a head start by implementing an AdWords campaign or linking strategy to rank even higher.

In this issue the author talks to three digital marketing agencies to investigate the advantages of implementing digital campaigns, how you can market to your database more effectively, and the benefits of developing a more comprehensive digital strategy to maximize the return on your marketing spend.

Some of the most significant advantages to digital marketing over more traditional mediums include the ability to track the results and measure them against specific desired outcomes and segment your audience, but cost efficiency and fast lead times are also a draw card.
Sydney based digital marketing specialists Permission Communications specialize in digital marketing solutions for a range of medium to large companies spanning the FMCG, fashion and event sectors.

“We use a combination of solutions that are available, for example email marketing platforms, but we also build lots of little applications and solutions that say, well okay you’ve got a need in your business to do this, so we’re going to build a digital solution that can allow you to do that, for instance online surveying systems, event management systems and triggered email systems to name a few,” says Permission’s [insert title], Jeremy Glass.

One of their strengths is developing email solutions including direct marketing, CRM and promotional campaigns right through to more technical solutions including custom-built email systems, integrated email and spam management technology.

“Email campaigns are often compared to direct marketing, but there are significant advantages to online, which traditional direct mail simply cannot offer. Primarily this is the ability to easily measure the effectiveness of an online campaign, which can be more challenging and costly with direct mail,” explains Glass.

Advanced reporting software can track a consumer’s behaviour from the second your email hits their inbox, or they click on your banner ad or upgraded directory listing, right through the consumer’s engagement and purchasing process.

Unlike more traditional mediums where you don’t know if the response to an offer has uptake until the phones start ringing or the consumer visits your store, tracking an email campaign is significantly more telling and it is in real time.

Tracking reveals important information about your campaign and gauges whether it is delivering the desired results. If the results are below expectation, you can track this back to the number of people actually clicking on the email, and whether your subject line was a success. Or, if they opened your email and clicked through to your website, telling you whether your call to action was compelling or if it was clearly understood.

“You get those metrics down to the individual, so you can tell what different people in your database would be interested in, and then you can do a follow-up communication with them specific to that insight so that immediately gives you a lot more power,” adds Glass.

This is the other important advantage of digital: the ability to segment your audience and tailor messages to different groups depending on their purchase behaviour. “The tools which are available for building, sending and managing email campaigns generally come with the capability of both segmenting a database based on profiles of the members of the database, but also using that segmentation to send out content specific to that profile,” explains Glass.

One of the biggest trends in email marketing currently is automated and triggered response emails, which effectively communicates to your subscriber at any given time they act. “It’s based around the principle if you can talk to the person with the right message at the right time, you’re more likely going to.

Gaining these insights so you can segment and target messages gives you the added advantage of adjusting the campaign within the first few days or even hours, which can be critical to your event’s success.

Whilst email solutions are not necessarily cheap, says Glass, they are far more cost effective in delivering ROI against desired outcomes compared to above-the-line because they are relatively inexpensive to produce and they can be targeted so precisely.

In tests run for one of their clients Esprit, Permission found email marketing was five times more cost effective at delivering the same level of response than it was using direct mail. “And that’s just the cost let alone the insight and the information that we got from it,” says Glass.

This can also be said for mobile and interactive wireless marketing solutions, which brands such as Vodafone have been successfully testing since 2005. For the past three years Vodafone Australia has sponsored major electronic music festivals across Australia as part of their ongoing relationship marketing strategy, says AURA Interactive’s Sales & Marketing Director, Adam Dunne.

Similar solutions can be just as effective for implementation at events and conferences, with mobile marketing offering the same advantage of segmenting your database according to their previous purchasing behaviours or preferences.

“Entry level pre-event reminders and post event follow-ups via SMS can be just as effective to remind participants of conference dates or results post event, says Dunne. But being more active during the time they are actually engaged at your event is probably where mobile technology can cut through, given the often-limited access to email.

“Being more active during the event and using the conference database to actually drive traffic through to the seminars or to specific stands and sponsors, sending reminders about session times and potentially prize draws for example,” are all opportunities to add value to the consumer experience cost effectively, adds Dunne.

Measurability is just as easy with the ability to track user’s actions and gauge insights about their behaviour, whilst also being able to react quickly with different messages depending on your desired outcome.

Last minute offers, reminders, and refer a friend campaign can all be instigated at the push of a button and sent directly to consumers based on their previous level of engagement either via email or mobile campaigns, or both.

“From an event marketing perspective, I would look at putting a strategy into place that actually looks at all those different scenarios up front and have it all ready to go because it’s not like a print campaign where if you want something to be ready to go, you’ve got to invest the money, the time, and the logistics and it’s got to be all planned out. Rather, we just make a snap decision and within a couple of hours we can send out a special offer,” adds Glass.

Award winning digital agency, Clear Blue Day’s Peter Bray agrees that planning your digital strategy is integral to achieving better online results. “The adage about failing to plan is a plan to fail is very true. It is essential that you take time to create a strategy, but also you need to be realistic about what you want to achieve, and start with a budget. Having key performance indicators as part of your initial plan is vital so that you can judge your success,” Bray adds.

Specialists in the development of digital strategy, online campaigns, search engine optimization and website design, Clear Blue Day offer a fast and effective method of understanding your business and how digital can best meet your objectives, says Bray.

“The Sprint method cuts out a lot of the meaningless consultancy. Most of Clear Blue Day’s clients come to us with one end game: sell more products and capture more market share. There is no point in spending weeks working out what needs to be achieved when everyone in the room knows the goal. The sprint model allows companies to not only come up with a strategy in minimal time, but also to roll it out quickly. In the time precious world of business, this is vital.”

In a landscape that is constantly changing with the introduction of new technologies and capabilities, engaging a specialist digital agency before you engage your clients is an important first step in planning any digital activity.

“One of the key principles that we often talk about is that there are a lot of little potholes and falling into one of them can actually scuttle your whole campaign,” adds Glass.

“You’ve got to make sure you’ve ticked all your boxes to ensure this doesn’t happen, and I guess that’s the difference between working with someone that’s been doing it for years who is a specialist.”

And, if you are concerned about the costs, then you will be reassured to know the investment is worth it. Online marketing is considerably cheaper and more cost effective than more traditional mediums and there are a number of entry points depending on your budget, ranging from search engine optimization to a fully integrated email system or mobile campaign.

Digital Signage Solutions – 4 Reasons Why You Need to Start Using a Digital Signage Solution

Nowadays, digital signage solutions are being exploited by a lot of business owners because it is offering a lot of advantages that you and your business can benefit from. However, there are still a lot of business owners who are not aware of the power behind digital solutions. This article was written with the intention of helping you learn more about digital signage solutions and the four reasons why you need to start using it for your business. Read this article if you want to outrank your competitors in terms of brand awareness and overall performance.

Here are the four reasons why you need to start using digital signage solutions:

  1. Modern and Impressive – when it comes to advertising, there is some kind of psychological effect if a company uses advanced technology when advertising. Although it is not proven, what do you think will your customers’ reaction be, if they saw two banner from two competing companies; static banners and digital signage solutions. Where do you think would people go? Exactly! They will check the one that uses a more advanced advertising platform.
  2. Interactive and Informative – now that we are in the Information Age, people are always going with the ones that can give them more information. If you are going to use digital signage solutions, you will be able to provide more content which can either be informative or persuasive. Both of these features are the reason why digital solutions are considered as the best advertising platform today.
  3. Convenient and Cost-Effective – unlike static banners that should be re-printed every now and then; digital signage solutions can easily be managed with a few clicks of a button. If you are going to use a player, you don’t have to worry about spending a lot of money just to change the information being shown on your boards. It also produces much better results, making it very cost-effective for all businesses of any size.
  4. Eco-, and Budget-Friendly – using digital solutions will save you from using toxic materials such as paint and plastics. The monitors that you will be using are made from fully-recyclable materials, which makes it very eco-friendly. Aside from this, it is also much cheaper compared to static banners. You can have your very own independent digital signage solution for as low as $300. You will also be able to save a lot of money in the long run, considering the fact that you don’t have to spend money when you need to change your banner.

Digital Signage Solutions – How It Can Improve Your Business’ Productivity

Productivity – this is probably one of the most common concerns of business owners, especially those who are dealing with too much competition. Increasing your productivity means that you will be able to do more tasks in less time, and you will be able to do everything on schedule. However, the methods that we have today are outdated and inefficient, which is why most business owners are in continuous search of something that will help them increase their productivity.

Today, I will be showing you how digital signage solutions can help you enhance your business’ productivity without spending too much money on it. Reading this article will help you determine whether you need to start using one for your business, or simply stick with the outdated method that you are currently using for your business.

Digital signage solutions are made up of LCD display panels and a media player, which has the capability to display flexible information to other people. If you are going to use digital signage solutions for your business, you will be able to display all the schedules, and the things that should be done in such a way that your employees will better understand.

Aside from this, using digital signage solutions for managing employees will also save you a lot of time, because you don’t have to re-print reminders over and over again. With a few push of a button, you can easily reverse everything that is being shown on your digital display, and your employee will be able to see it in no time. This will constantly remind them of the things that should be done, and schedule for the day.

Although digital signage solutions may not drastically improve the productivity of your business, it will still help you save time and money in the long run. Aside from this, you will be able to keep your employees on track, and keep them synchronized with everything that they are doing. The best part about it is that you can do this, just by spending less than $300 for the installation of your digital signage solution.

These are some of the benefits that you can get from digital signage solutions. Always remember that the productivity of your business is as good as the tools that you are using to improve it. This is the reason why it is very important to search for something that will really help you; something that is effective and is within your allocated operational budget.

Two Different Types of Digital Signage Solutions For Your Business

Digital signage solutions are forms of advertising that will allow you to deliver highly targeted information and interactive messages to your audience. It is also the best way to promote your company or brand without burning a hole in your pocket. Digital solutions are being exploited everywhere, and you can see different forms of it wherever you go. This article will help you learn more about the two different types of digital signage solutions, including the benefits that you can get from each of them.

Signage HD Pro

This is a very simple type of digital signage solution which are often used at restaurants, conference centers, and airports. Signage HD Pro is also one of the most affordable digital solutions that you can get, and this will help you display all the information that you want to deliver to your audience.

Signage HD Pro is a digital solution that is being managed with the help of a TCP/IP network, allowing you to remotely manage the messages on your board. It will also allow you to display videos, and high definition graphics, allowing you to deliver a more compelling form of advertising that interacts with your audience.

In order for you to use the TCP/IP network properly; you can install add-ons such as mouse, keyboard, and touch screens to help you deliver more interactive information. A lot of people choose Signage HD Pro due to its price, and accessibility.

Video Wall Solution

This is a form of digital signage solutions that will allow you to display high quality videos, live streaming and high quality presentations to your audience using multiple monitors at the same time. This is preferred by people who would like to reach a wider range of audience, making their advertising more productive and effective.

Installing and managing Video Wall Solution is very easy, and with the help of signage software, you will be able to play with your digital signage solutions with ease. As a matter of fact, there are programs that are designed to help amateurs to easily use the digital solutions that they have.

These are the two types of digital solutions that you can use for your business. Always remember that both of these digital solutions will help you promote your company or brand. Your choice will depend on the scale of advertising that you want to make, and the needs of your business when it comes to digital signage solutions.